Yes. All three products (FreshWipes, EyeWipes, EarWipes) are formulated with pet safety as the top priority:

FreshWipes:

• Non-toxic, food-grade ingredients
• Safe if swallowed or licked
• No harsh chemicals, alcohol, or artificial flavors
• Vet-approved formula

EyeWipes:

• pH-balanced for sensitive eye area
• Non-irritating, even if formula gets in eyes
• Won't sting or burn
• Gentle enough for daily use

EarWipes:

• Alcohol-free formula (won't irritate ear canal)
• Non-toxic if licked during grooming
• Gentle on sensitive ear tissue
• Safe for regular preventive use

All products are manufactured to veterinary standards and contain no ingredients that could harm your pet, even with repeated daily use.

FreshWipes aren't a perfect replacement for brushing, but they're close - and they're what most dogs will actually tolerate.

Here's the reality: Brushing is ideal, but most dogs resist it and most owners give up. FreshWipes use the same mechanical cleaning action as a toothbrush (physically removing plaque), just in a format your dog won't fight.

Bottom line: A wipe you use daily beats a toothbrush that sits unused. Consistent care is what prevents dental problems, and FreshWipes make that possible.

Yes, but older stains take longer to fade.

Timeline:

• Fresh stains (weeks old): 3-7 days
• Moderate stains (1-3 months): 2 weeks
• Old stains (months/years): 3-4 weeks

Why it works: Daily use removes existing buildup while preventing new stains from setting. Most customers see visible improvement within 2 weeks.

Important: Tear staining is ongoing - your dog's eyes keep producing tears. Daily cleaning stops new stains and gradually fades old ones.

Yes - regular cleaning significantly reduces infection risk by removing the wax and moisture where bacteria thrive.

How it works: Ear infections happen when wax, dirt, and moisture build up, creating an environment for bacteria and yeast. EarWipes remove that buildup before infections can start.

Best for prevention: If your dog is prone to ear infections (common in breeds like Cocker Spaniels, Basset Hounds, Labs), weekly cleaning can break the cycle and reduce vet visits.

Already infected? See your vet first. Start using EarWipes after treatment to prevent recurrence.

Depends on the product and how many pets you have:

FreshWipes (50 wipes):

• 1 dog, daily use: ~50 days (1.5 months)
• 2 dogs, daily use: ~25 days

EyeWipes (100 wipes):

• 1 dog, daily use: ~50 days (2 wipes per day)
• 2 dogs, daily use: ~25 days

EarWipes (50 wipes):

• 1 dog, 2x per week: ~3-6 months
• 1 dog after swimming: varies

Complete Care Kit:

~2-3 months of comprehensive daily care for one dog.

Each product addresses different needs - teeth, eyes, or ears. You can start with one, but most dogs benefit from all three areas.

Here's why customers choose the Complete Kit:

• Save 20% vs buying products separately
• Cover all three problem areas vets check most often
• One routine handles everything in under 2 minutes
• Prevent expensive vet bills across dental, eye, and ear issues

Start with what matters most to your dog right now. Many customers begin with FreshWipes for dental care, see results, then add EyeWipes and EarWipes for complete preventive care.

The Kit makes it simple and saves money - but choose what works for you.

Yes! All three products are safe and effective for both dogs and cats.

Tips for cats:

• Start slowly - cats are more particular about handling
• Choose calm moments (after meals or naps)
• Be extra gentle - cats have sensitive skin
• Quick wipes work better than long sessions
• Use high-value treats for cooperation

The formulas work identically on cats. Many customers use them on multi-pet households with both dogs and cats.

Delivery Time:

• Standard: 1-2 days handling + 5-10 days shipping
• Priority: 1-2 days handling + 4-7 days shipping

Tracking: You'll receive a tracking number via email as soon as your order ships from our warehouse.

Questions? Email info@shopvetpets.com - we reply within 24 hours on weekdays.

We truly believe our products will make a difference for both you and your dog. That's why we offer a 100-day money-back guarantee - not the standard 30 days.

Why 100 days? Because we want you to really try the products, see results, and build a routine without feeling rushed. Some dogs take a few weeks to adjust, and real results show up with consistent use.

How it works:

1. Try the products at home, in your own time
2. Not completely satisfied? Email us at info@shopvetpets.com
3. We'll refund you - no stress, no hassle, no complicated forms

What's covered:

• Full purchase price refunded
• Works on single products or Complete Kit
• No restocking fees
• You can even keep partially used containers

Our philosophy: It's more important that your dog gets the care they deserve than that you keep something you don't love. If it's not right for you, we want to make it right.

To start a return: Email info@shopvetpets.com with your order number and we'll take care of the rest within 3-5 business days.